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Turning Your Mattress
Turning your mattress regularly will help increase its life, ensuring you look after your investment. Click here to find out more about the best way to turn your mattress.
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Body impressions
These are slight indentations on the surface. These are normal on a quality mattress and will not affect its comfort or support.
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Never fold or bend your mattress
Treat it like any other piece of fine furniture. Don't stand or jump on it, bend the corners or kneel on the edges.
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Keep your mattress clean and dry
We recommend using a quality, washable mattress protector. Vacuum the mattress regularly using low suction to prevent dust from settling.
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Spot cleaning
Treat spills and stains as soon as possible. Gently scrape away any soiling or mop away liquid from the fabric. Use lukewarm soapy water as a general cleaning agent to remove the residue of the spill. First test the cleaner in an inconspicuous area. Don't saturate the fabric or interior with water or other cleaning liquid. Don't use dishwashing or laundry detergents or scrub with a brush. Dry thoroughly in the shade, away from direct heat.
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Handles
If your mattress has handles, never use them to support the full weight of the mattress. Handles are designed to help position the mattress on the base.
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Bases
Don't abuse your new mattress by using it with an old, unmatched base system. A mattress will last longer and feel more comfortable if used with the correct, matching base.
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Tighten the legs and castors
After 4-6 weeks the whole system has settled. The legs and castors on your new sleep system may need to be tightened to adjust to the settling. You should check and tighten the legs and castors every 6 months.*
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Don't risk back injury
You could risk injury to your back by turning the mattress yourself. Always ask someone to help you. |