Customer Care

Care and Maintenance

Instructions for turning your mattress.

Single Sided: These mattresses are designed to be used on one side only. They must be rotated from end to end only. Rotate every 2 weeks for the first 4 months then 3 monthly thereafter. (Refer to pic 1)

Double Sided: A double sided mattress should be rotated from end to end every time. Alternate times the mattress should be both rotated and turned over as per instructions below. This will even out the wear. Perform this process every 2 weeks for the first 4 months then 3 monthly thereafter.

Avoid possible injury! Do not try to turn & rotate an awkward mattress on your own!

How to turn your mattress:

1	Push at opposite corners (A) and (B) while mattress is lying flat.	2	Position mattress across bed so that it hangs over about 30cm or more.	3	Raise mattress on edge as indicated in this illustration.


4	Let mattress fall gently towards head of bed as shown here.	5	Push alternately on corners (C) and (D) to position mattress on bed.		and there you are... turned over and end for end as well!

The following Care Instructions will help protect your Guarantee rights:

Do's

Keep your Mattress clean and dry:
We recommend you place a quality washable mattress protector over the mattress. Vacuum the mattress regularly, to prevent dust from settling.

Spot Cleaning:
Treat spills and stains as soon as possible. Gently scrape away any soil and mop away liquid from the fabric. Use warm soapy water as a general cleaning agent to remove the residue of a spill. First test the cleaner in an inconspicuous area. Don't saturate the fabric or interior with water or other cleaning liquid. Don't use dishwashing or laundry detergents or scrub with a brush. Dry thoroughly in shade, away from direct heat.

Check legs and castors:
After 4-6 weeks the whole system will have settled. The legs may need to be tightened to adjust to the settling, as loose legs will damage the base frame. Check every 6 months and tighten if necessary.

Don'ts

Don’t transport your mattress on vehicle roof racks or unsupported in any way Never tie your mattress too tightly when securing it, as this may cause irrepairable damage.

Never fold or bend your mattress: Treat it like any other piece of fine furniture. Don’t stand or jump on it, bend the corners or kneel on the edges.

Your mattress may have handles, but never use them to support the full weight of the mattress: Handles are designed to help position the mattress on the base.

Don’t abuse your new mattress by using it on an old, unmatched base system: A mattress will last longer and feel more comfortable when used with the correctly matching base.

Don’t risk back injury: You could risk injury to your back by turning the mattress yourself. Always ask someone to help you.

*Sleepmaker will not be liable for damage caused by loose castors, unprotected castors (ie. on floorboards), or damage caused when transporting the mattress or ensemble.

��:��:��:��

��:��:��:��:��:��:��:��