Privacy Policy

Australian Comfort Group Pty Limited ACN 098 742 584 (“The Comfort Group”).

Privacy Policy

At The Comfort Group we are committed to protecting your personal information. This is our current Privacy Policy. It explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and it may be updated here from time to time.

2. What Personal Information We Collect

We collect personal information reasonably necessary for our business activities, including identity and contact information, transaction and product information, customer interactions, website usage data, and commercial information for suppliers and customers.

We may collect health related information such as sleep preferences and conditions only with your consent and where reasonably necessary to ensure we can deliver the best products to you.

3. How We Collect Personal Information

We collect personal information directly, including purchases, warranty registrations, enquiries and website use. We may also collect information from retailers, service providers, publicly available sources and third-party platforms.

4. Purposes of Collection

We use personal information to provide products and services, manage orders and warranties, deliver customer support, conduct marketing where permitted, improve products, manage supplier relationships and comply with legal obligations.

5. Disclosure of Personal Information

We may disclose personal information to related companies, retailers, service providers, professional advisers and regulators where required. We take reasonable steps to ensure recipients handle personal information in accordance with applicable privacy laws.

6. Overseas Disclosure

Personal information is stored and processed in Australia and New Zealand only. We do not routinely disclose personal information outside these jurisdictions. If this changes, we will take reasonable steps to comply with applicable privacy laws.

7. Direct Marketing

We may use personal information to send marketing communications where permitted by law. You can opt out at any time using unsubscribe facilities or by contacting us. We do not use sensitive information for marketing without consent.

8. Cookies and Website Analytics

We use cookies and similar technologies to improve website functionality and analyse usage. You can control cookies through browser settings, although this may affect functionality.

9. Storage and Security

We hold personal information securely and implement administrative, technical and physical safeguards to protect against misuse, loss or unauthorised access. No method of transmission is completely secure.

10. Data Retention

We retain personal information only as long as necessary for business or legal purposes and will destroy or de-identify it when no longer required.

11. Access and Correction

You may request access to or correction of your personal information. We will respond within a reasonable timeframe and may require identity verification.

12. Privacy Complaints

You may lodge a complaint with us if you believe we have breached privacy laws. We will investigate and respond within a reasonable timeframe. You may also contact the OAIC (Australia).

We have procedures in place to manage privacy breaches and will notify affected individuals and regulators where required by law.

13. Third-Party Links

Our services may contain links to third-party platforms which have their own privacy policies. We are not responsible for their practices.

14. Personal Information About Others

You must not provide personal information about another person unless you have their consent.

15. Contact Us

Privacy Officer
The Comfort Group
Phone: 1800 633 358
Email: privacy@thecomfortgroup.co
Address: PO Box 265 Deer Park VIC 3023 Australia

Change your mattress, change your sleep.

SleepMaker’s Performance range with Smart Suspension Technology is a revolution in mattress design, helping you sleep Easier, Cooler and Deeper.

People try all sorts of things to get a better sleep, but they often overlook the most important, their mattress.

The SleepMaker Performance mattress with Smart Suspension Technology is a revolution in mattress design, helping you sleep easier, cooler, and deeper. Changing your mattress can truly change the way you sleep.

Easier

Some people go to extreme lengths to stop disturbing each other, even joking about cutting their mattress in two. With the SleepMaker Performance mattress, you don’t have to. Its SmartCell layer and precision-matched springs absorb energy, reducing partner disturbance by 30% for a more stable sleep surface – so you fall asleep faster and stay asleep longer.

Cooler

You shouldn’t need every fan in the house on full blast to stay comfortable. The SleepMaker Performance mattress removes heat-trapping barriers, opening the core for unrestricted airflow. Cool, dry air flows in as warm, moist air escapes, keeping your sleep surface consistently cooler and drier all night.

Deeper

Forget carefully arranging support pillows and pads to pin yourself in just the right position. Each spring in the SleepMaker Performance mattress responds precisely to your body, relieving pressure points and aligning your spine. With true independent support and targeted pressure relief, you can sink into deeper, more restorative sleep.

How Can Smart Suspension Technology Help You Sleep Better?

With Smart Suspension Technology, the SleepMaker Performance mattress absorbs movement from your partner with its SmartCell layer and precision-matched springs, reducing partner disturbance by up to 30%. You get a more stable sleep surface so it helps you fall asleep easier and stay asleep, even if your partner tosses and turns.

The SleepMaker Performance mattress is designed for airflow, with no heat-trapping layers blocking the core. Cool, dry air flows in as warm, moist air escapes, keeping your sleep surface consistently
cooler and more comfortable all night,so you can sleep without overheating.

Each spring in the SleepMaker Performance mattress responds precisely to your body, relieving pressure points and supporting your spine. With no binding layers, you get true independent support and targeted pressure relief, so you wake feeling rested, without aches and pains.

Where to buy

Discover where to try & buy your SST mattress.

Frequently Asked Questions

Smart Suspension Technology is an advanced mattress design that pairs a SmartCell layer with precision matched springs to absorb energy, reduce motion transfer, and provide responsive support for better comfort and undisturbed sleep.

Mattresses built with independent pocket springs and motion absorbing cores like Smart Suspension Technology minimise motion transfer so you feel much less when your partner tosses and turns, reducing disturbance and making it easier to get to sleep.

If a mattress doesn’t isolate motion well, movements travel across the surface and wake you up. A mattress with better motion absorbing design reduces this transfer so you’re less likely to be disturbed.

Mattresses that promote unrestricted airflow prevent heat trapping layers. By allowing cool, dry air in and warm, moist air out all night, they help keep your sleep surface cooler and more comfortable.

Air permeable designs, open core structures, and reduced foam barriers help dissipate heat and avoid that “sleeping hot” feeling many people suffer from.

A mattress that provides proper support and pressure relief can help align your spine and reduce pressure points that contribute to morning aches and restless sleep.

Modern mattress design has come a long way. Innovations like Smart Suspension Technology have massively increased the level and accuracy of back support. Improved spinal alignment and a reduction in pressure points helps reduce pressure on joints and muscles leading to a more restful, deeper sleep.

Look for a mattress that supports deeper, restorative sleep through balanced cushioning, pressure relief, temperature regulation and effective motion isolation, all key to improving sleep quality.

Yes, poor sleep from an uncomfortable mattress can worsen pain, disrupt sleep cycles, and increase stress, while the right mattress supports deeper, more refreshing sleep.

Experts generally recommend replacing your mattress every 7–10 years, or sooner if it causes discomfort, sagging, or disrupted sleep. It really is true, change your mattress, change your sleep.